5-7 Days Local Delivery (Free Delivery to S.F Express Locker, Store or the Pickup Points)
Casemood Return Policy
At Casemood, we strive to ensure your complete satisfaction with our products. If for any reason you are not satisfied with your purchase, we offer the following return policy:
Unconditional Return Policy (First 7 Days)
- Timeframe: You have 7 days from the date of receipt to initiate a return for any reason.
- Eligibility: All items must be in their original condition, unused, and with all original packaging and tags intact.
- Process: To initiate a return, please contact our customer service team at contacts@casemoodhk.com or +852 55602231.
